Policy updates

Retailer deduction rule changes, dated

Each entry names the retailer, the document, the edition and the date the change took effect.

A change here is a rule a retailer altered between two dated editions of its own document, or announced in a dated notice or letter.

Every entry is dated and first-party. Each names the retailer's own document and edition.

Burlington notice, January 2025 changes

Burlington removed three vendor terms and changed one process, effective January 2025.

The notice is titled "Updates to Domestic Vendor Manual" (file dated 03-12-25). Burlington says it updated its vendor manual and purchase order terms.

Updates to Domestic Vendor ManualBurlington notice, January 2025 changesfile dated 03-12-25Burlington removedMost Favored Nations pricing clausePer-day discount for late orearly deliveryEnd of month payment termsChangedNew ASN submission timelinesBurlington points vendors to its vendor relations portal for the details.

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Burlington notice, January 2025 changes
RemovedChanged
Most Favored Nations pricing clause.New ASN submission timelines.
Per-day discount for late or early delivery.
End of month payment terms.

Burlington points vendors to its vendor relations portal for the details.

Burlington manual, March 2025 vs May 2026

Two rules changed between the March 2025 and May 2026 editions of Burlington's Domestic Vendor Partnership Manual. Three dispute rules did not.

Domestic Vendor Partnership ManualBurlingtonTopic (manual section)March 2025May 2026StatusRouting deadlineCounted from theship start dateCounted from theship cancel dateChangedDC ship-to (byship-from state)Two DCs, in Californiaand New JerseyThree coasts: East,West and SouthChangedShortage dispute windowSameSameUnchangedShortage Dispute FormSameSameUnchangedProof of deliveryBOL signed or stamped byBurlington receiversSameUnchangedAs of October 5, 2026, Burlington's vendor manual page links the May 2026 edition.

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Burlington manual, March 2025 vs May 2026
Topic (manual section)March 2025May 2026Status
Routing deadlineCounted from the ship start date.Counted from the ship cancel date.Changed
DC ship-to (by ship-from state)Two DCs, in California and New Jersey.Three coasts: East, West and South.Changed
Shortage dispute windowSame.Same.Unchanged
Shortage Dispute FormSame.Same.Unchanged
Proof of deliveryBOL signed or stamped by Burlington receivers.Same.Unchanged

As of October 5, 2026, Burlington's vendor manual page links the May 2026 edition. Check that page for the edition in force before quoting either.

Burlington dispute rules: our Burlington guide.

Kroger letter, December 2024

Kroger's supplier letter "VNC Program Updates" is dated 12/02/2024. It sets four changes, from January 1 to November 1, 2025.

Kroger's supplier letter "VNC Program Updates"dated 12/02/2024January 1, 2025The ORAD compliance thresholdrose from 90% to 93% and isreviewed annuallyNew compliance fee schedule forinbound deliveries to all DCsMay 1, 2025Near real-time location updatesrequired on inbound deliveriesNovember 1, 2025Near real-time temperature updatesrequired on inbound deliveries

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Kroger letter, December 2024
EffectiveChange
January 1, 2025The ORAD compliance threshold rose from 90% to 93% and is reviewed annually.
January 1, 2025New compliance fee schedule for inbound deliveries to all DCs.
May 1, 2025Near real-time location updates required on inbound deliveries.
November 1, 2025Near real-time temperature updates required on inbound deliveries.

The fee schedule covers pallet quality, load quality, documentation, shipping accuracy and EDI data connections. Kroger says many of these fees do not apply if Kroger manages the supplier's inbound lanes.

Reason-code detail: the Kroger ORAD entry in the Deduction Code Library. Retailer rules: our Kroger guide.

Editions we cite but do not compare

We cite one edition of each. This page states a change only when it compares two.

We cite one edition of eachRetailerDocument we citeEditionEditions comparedDollar GeneralDomestic Vendor GuideApril 2026OneRossDomestic routing guideSeptember 2024OneThis page states a change only when it compares two.

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Editions we cite but do not compare
RetailerDocument we citeEditionEditions compared
Dollar GeneralDomestic Vendor Guide.April 2026.One.
RossDomestic routing guide.September 2024.One.

We add an entry when a retailer publishes a dated change we can read in its own document.

FAQ

How do I know which edition of a retailer manual is current?

Check the retailer's own vendor page for the dated edition. This page names the edition and date for every entry.

Sources

  • Burlington notice, "Updates to Domestic Vendor Manual" (file dated 03-12-25; Burlington Recent Alerts entry 3/12/25)
  • Burlington Stores, Inc. Domestic Vendor Partnership Manual, March 2025 edition
  • Burlington Stores, Inc. Domestic Vendor Partnership Manual, May 2026 edition
  • Kroger supplier letter "VNC Program Updates" dated 12/02/2024, with Appendix A (Kroger Policies), file "VNC Program Updates and Appendix A (2 December 2024)"
  • Dollar General, Domestic Vendor Guide, April 2026 edition
  • Ross, Domestic routing guide, September 2024 edition