NEWOptimal Business Solutions (OBS), maker of AMT ERP, partners with ROI-AI.Read the announcement
Solutions

Four deduction problems, and where each one is answered

Start from the symptom

ROIAI One publishes four solution pages, and they are not four products. They are four different questions a supplier arrives with about money a retailer took back. Which one is yours depends on what you are seeing: deductions landing that nobody is working, margin disappearing somewhere after the sale, penalty codes you cannot tell are contestable, or the same charge coming back after you already won it. Start from the symptom below rather than from the product name.

Routing

What you are seeing, and which page answers it

ROIAI One solution pages routed by symptom: what a supplier is seeing, what that symptom is, and which page answers it.
What you are seeingWhat that isGo here
Retailers are deducting from your remittances and nobody is working them before the window closes.This is the recovery pipeline itself: detect the deduction, pull the evidence, build the retailer-specific packet, submit it. Roy runs all four steps and ROI-AI's analysts review and release the result.Chargeback Recovery
You can see margin going somewhere after the sale, but not where, and you want the map before you pick a fight.Margin leaks out of the retailer-supplier relationship in several places at once. This page names them and then says plainly which one we recover and which ones we do not.Revenue Leakage
The charges are penalty-coded, they differ at every retailer, and you cannot tell which ones are contestable.Every retailer has different routing guides, labeling requirements, and on-time-in-full penalties, so the same underlying issue carries a different code and a different evidence standard at each one. Some of those charges are disputable and some are not.Retail Compliance
You got the money back, the same deduction came again, and you need to know who created the condition.A reason code says what the retailer charged you for. A root cause says who originated the problem. Roy builds and eliminates candidate causes against the evidence, and an ROI-AI analyst reviews the finding before it reaches you.Root-Cause Analysis

Two of these overlap on purpose and it is worth knowing which is which before you click. Revenue leakage is the map: it names where margin goes after the sale and rules most of it out of our scope. Chargeback recovery is the mechanics of the one slice we do recover. Read the map if you are still locating the problem, and the mechanics if you have already decided the problem is deductions.

The limits

What none of these four pages will do for you

A hub that only points at capabilities is not routing, it is advertising. Both limits below are positions the pages themselves take, and they are the fastest way to find out that you are in the wrong place.

  1. Deductions and chargebacks only

    We do not audit your pricing, your allowances, your freight bills, or your returns. Those are real leaks. They are not what we recover. If a retailer took money out of a remittance as a deduction or a chargeback, that is our lane.

    Where margin actually leaks

  2. Analysis does not make the change for you

    Root-cause analysis names the originating party and what fixing it would be worth. Making the change is operational work on your side, in your warehouse, with your third-party logistics provider, or in your order process. Roy does not close that loop for you today.

    What root-cause analysis does and does not do
Common ground

The same agent, and the same review, behind all four

Whichever page turns out to be yours, the work underneath is one pipeline. Roy monitors every retailer deduction as it lands, classifies the reason code, matches the charge against your invoices, bills of lading, and proof of delivery, writes the retailer-specific dispute packet, and files it to the retailer portal or emails it to the right contact.

Roy prepares every dispute and ROI-AI’s own analysts review and release it, so the review burden is ours, not yours. Nothing lands in your queue and nothing waits on your approval.

Roy is also not always a yes. Roy reviews every deduction, then flags the ones worth disputing, and where the evidence says the charge holds up, Roy recommends not disputing it. Disputing everything is not the goal. If you want the mechanism rather than the outcome, the platform pages describe what Roy is and how it connects to your systems, and the historic deduction audit is the backward-looking sibling of this set, covering deductions that were already taken and already closed.

Start with your own deductions

Whichever of the four is yours, the way in is the same. We look at your deduction history and tell you what is worth recovering, before anything starts.

Get your recovery assessmentDeduction & Chargeback Resources