Privacy Policy
toPod, Inc. d/b/a ROI-AI — Effective Date: April 21, 2026
1. Introduction
This Privacy Policy describes how toPod, Inc., a Delaware corporation doing business as ROI-AI ("ROI-AI," "we," "us," or "our"), collects, uses, and protects information when you use the IEEPA CAPE CSV service at roiaione.com ("Service").
2. Information We Collect
2.1. Account Information
When you create an account, we collect your name, email address, and organization name. Authentication is handled by Clerk, a third-party identity provider.
2.2. Uploaded Documents
You upload 7501 Entry Summary PDFs, which may contain import transaction details, HTS codes, customs valuations and duty amounts, vendor and importer information, and entry numbers and dates.
2.3. Generated Data
We create CAPE Declaration CSV files derived from your uploaded documents.
2.4. Usage Data
We collect basic usage information such as login timestamps and file upload activity for service operation purposes.
3. How We Use Your Information
3.1. Provide the Service: Extract tariff data from your documents and generate CAPE CSV files.
3.2. Communicate with you: Send invoices, service updates, and respond to inquiries.
3.3. Improve our extraction pipeline: We may use aggregated, anonymized data to improve the accuracy and performance of our data extraction technology. No individually identifiable document data is used for this purpose without your consent.
4. What We Do Not Do
4.1. We do not sell your data to third parties.
4.2. We do not share your documents or extracted data with other customers.
4.3. We do not use your data for advertising.
5. Data Storage and Security
5.1. All data is stored on AWS S3 in US regions.
5.2. Data is encrypted at rest (AES-256) and in transit (TLS 1.2+).
5.3. Access to customer data is restricted to authorized ROI-AI personnel on a need-to-know basis.
6. Data Retention
6.1. Uploaded documents are deleted from our systems after payment is received for the completed service engagement, or at any time upon your request to ieepa@roiai.finance.
6.2. Generated outputs (CAPE CSV, extraction report, companion sheet) are retained for 30 days after delivery to allow for corrections or re-delivery, then deleted.
6.3. You may request early deletion at any time by contacting us (see Section 10).
7. Third-Party Services
7.1. Clerk — Handles user authentication. Clerk receives your email and name for login purposes.
7.2. AWS — Infrastructure provider. Data is processed and stored on AWS services.
7.3. Mercury — Payment processing for ACH invoices.
8. Cookies
We do not use marketing or analytics cookies. The only cookies used are those required by Clerk for authentication session management.
9. Your Rights
You may request:
- Access to the personal data we hold about you
- Correction of inaccurate data
- Deletion of your data and account
- A copy of your uploaded documents
We will respond to requests within 30 days.
10. Contact
For privacy inquiries, data deletion requests, or questions about this policy:
toPod, Inc. d/b/a ROI-AI
25 Mallorca Way, San Francisco, CA 94123
pouya@roiai.finance
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes via email. The effective date at the top of this page indicates the latest revision.