Retailer guide

How to Dispute a Chargeback with Bealls

Each Bealls rule here comes from Bealls' own documents.

At a glance

The rules come from the Bealls Inc. Chargeback Policy, the Domestic Routing Guide (last updated June 9, 2026), and the Import Vendor Chargeback Violation Key.

The Chargeback Policy lists each charge as an expense offset with an error code. Correspondence on one must start within 6 months of the expense offset check date.

What Bealls calls a chargeback
An expense offset. The Chargeback Policy lists each one by error code.
Correspondence window
Correspondence on an expense offset must start within 6 months of the expense offset check date. Bealls cannot research requests older than 6 months from the issue date.
Routing system
The Routing Guide says every shipment to a Bealls distribution center must be routed in Control Tower.
Documents
One bill of lading per Load ID, of which the vendor must print 3 copies. The driver will sign all 3 and leave one with the vendor. The driver does not count cartons.
Scope
Bealls, Inc. and its subsidiaries and affiliates (the Routing Guide's definition of Bealls).
Import vendors
Import vendors have their own key, the Bealls Import Vendor Chargeback Violation Key (last updated September 1, 2018). Its codes start with letters, such as C-1 and D-1.
Submission channel
We hold no sourced submission channel for Bealls, so we do not state one. We publish a specific only when it is sourced, never a guessed value.
Source
Bealls Inc. Chargeback Policy; Bealls Inc. Domestic Routing Guide (last updated June 9, 2026); Bealls Import Vendor Chargeback Violation Key (September 2018).

Reason-code taxonomy at a glance

The Chargeback Policy sorts its error codes into five groups, shown below.

How the Chargeback Policy groups its codes

GroupError codes
Transportation201 to 219, including 209A and 209B, and 602
Carton Marking and Packing351, 502, 503, 505, 506
Purchase Order Compliance603 to 611, 615
EDI151, 301, 701, 801, 802, 803, 805, 905-A
Accounts Payable901 to 904

Accounts Payable codes

Shortage and cost claims sit in the Accounts Payable group. The policy words each one this way.

CodeThe Chargeback Policy's words
901Concealed Shortage: Invoice units is more than received.
902Merchandise not received.
903Cost difference on the invoice, compared to the PO.
904Carrier/Freight Claim Adjustments: Shorted Cartons or SLC (Shipper-Load-Count)

Compliance codes in the Chargeback Policy

Bealls compliance chargebacks include routing, pickup, late-ship, and label violations.

The Deduction Code Library lists more Bealls codes.

CodeWhat the code covers
201Shipping on an unassigned carrier.
217Failure to schedule and confirm pickup with the assigned carrier within 1 business day of load notification. It also covers failure to set a pickup date within 3 business days of it.
602Goods shipped outside the PO shipping window, or against a cancelled PO.
351Wrong carton marking, or the outside of a carton not marked as your PO type requires.
301Missing or Incorrect UCC-128 Label.

What the Routing Guide says happens after routing

Once routing is complete in Control Tower, you will receive a load confirmation email. It lists the POs for the shipment, the Load ID, your assigned carrier, and where to deliver your BOL.

You must contact the assigned carrier and confirm pickup within 1 business day of receiving your load notification.

What evidence you need

  • The PO and the invoice, which code 903 compares.
  • The bill of lading for the load, signed by the driver.
  • The PO's shipping window, with its start and cancel dates.
  • The 856 ASN.
  • The load confirmation email, which names your assigned carrier and Load ID.
  • The PO and the invoice
    • which code 903 compares
  • The bill of lading for the load
    • signed by the driver
  • The PO's shipping window
    • with its start and cancel dates
  • The 856 ASN
  • The load confirmation email
    • your assigned carrier
    • Load ID
The evidence list above, by document.

How a Bealls dispute is prepared

Each Bealls deduction is matched to the documents that answer it. The dispute is then prepared for review.

  1. deduction
  2. the documents that answer it
  3. prepared for review

Related retailers & next steps

Chat with Roy