How to Dispute a Chargeback with Bealls
Each Bealls rule here comes from Bealls' own documents.
At a glance
The rules come from the Bealls Inc. Chargeback Policy, the Domestic Routing Guide (last updated June 9, 2026), and the Import Vendor Chargeback Violation Key.
The Chargeback Policy lists each charge as an expense offset with an error code. Correspondence on one must start within 6 months of the expense offset check date.
- What Bealls calls a chargeback
- An expense offset. The Chargeback Policy lists each one by error code.
- Correspondence window
- Correspondence on an expense offset must start within 6 months of the expense offset check date. Bealls cannot research requests older than 6 months from the issue date.
- Routing system
- The Routing Guide says every shipment to a Bealls distribution center must be routed in Control Tower.
- Documents
- One bill of lading per Load ID, of which the vendor must print 3 copies. The driver will sign all 3 and leave one with the vendor. The driver does not count cartons.
- Scope
- Bealls, Inc. and its subsidiaries and affiliates (the Routing Guide's definition of Bealls).
- Import vendors
- Import vendors have their own key, the Bealls Import Vendor Chargeback Violation Key (last updated September 1, 2018). Its codes start with letters, such as C-1 and D-1.
- Submission channel
- We hold no sourced submission channel for Bealls, so we do not state one. We publish a specific only when it is sourced, never a guessed value.
- Source
- Bealls Inc. Chargeback Policy; Bealls Inc. Domestic Routing Guide (last updated June 9, 2026); Bealls Import Vendor Chargeback Violation Key (September 2018).
Reason-code taxonomy at a glance
The Chargeback Policy sorts its error codes into five groups, shown below.
How the Chargeback Policy groups its codes
Accounts Payable codes
Shortage and cost claims sit in the Accounts Payable group. The policy words each one this way.
Compliance codes in the Chargeback Policy
Bealls compliance chargebacks include routing, pickup, late-ship, and label violations.
The Deduction Code Library lists more Bealls codes.
What the Routing Guide says happens after routing
Once routing is complete in Control Tower, you will receive a load confirmation email. It lists the POs for the shipment, the Load ID, your assigned carrier, and where to deliver your BOL.
You must contact the assigned carrier and confirm pickup within 1 business day of receiving your load notification.
What evidence you need
- The PO and the invoice, which code 903 compares.
- The bill of lading for the load, signed by the driver.
- The PO's shipping window, with its start and cancel dates.
- The 856 ASN.
- The load confirmation email, which names your assigned carrier and Load ID.
- The PO and the invoice
- which code 903 compares
- The bill of lading for the load
- signed by the driver
- The PO's shipping window
- with its start and cancel dates
- The 856 ASN
- The load confirmation email
- your assigned carrier
- Load ID
How a Bealls dispute is prepared
Each Bealls deduction is matched to the documents that answer it. The dispute is then prepared for review.
- deduction
- the documents that answer it
- prepared for review