How the calls actually get made
Retailer chargeback cases: what the claim said, what the evidence showed, and how Roy decided whether the dispute was worth filing. Some studies name the customer; others are anonymized and describe outcomes without customer-specific recovery figures.
How Orly Moved Chargeback Disputes Off One Analyst’s Desk
ROIAI One’s AI employee Roy took over the manual work of building and filing retailer chargeback disputes.
The number of disputes Orly can pursue is no longer bounded by how many one person can prepare in a day.
The Human Judgment Behind Smarter Chargebacks
Chargeback analyst Adriana Stranges combines deep deduction-management experience with ROIAI One to move from evidence gathering to better-informed decisions.
ROIAI One compresses the document-search and evidence-assembly work. Adriana then applies the expertise that automation cannot supply on its own.
The Most Valuable Thing Roy Did Was Say Don't Dispute
Roy read the EDI 850, the retail record, and the product image together, found the compliance charge was valid, and recommended not disputing it.
Precision matters more than dispute volume: filing a losing dispute costs analyst time and retailer goodwill.
A Tariff Refund Window That Was Closing
Roy tracked the IEEPA tariff ruling weekly, extracted CBP Form 7501 entry data, and prepared a CAPE refund claim the client filed inside the eligibility window.
The constraint is rarely whether the data exists. It is whether anyone can turn it into a filing before the window closes.