The landscape at a glance
Four options define the deduction-recovery market for wholesalers, and each was designed for a different buyer.
Glimpse is the best-funded AI-native player, built for CPG consumer brands. It raised a $35M Series A led by Andreessen Horowitz (with 8VC and Y Combinator), roughly $52M total, and reports working with more than 200 retail brands, including consumer names such as Suave and Chapstick (TechCrunch, Mar 25 2026; The Meridiem, Mar 25 2026). Compare ROIAI One vs Glimpse
SPS Commerce Revenue Recovery (SupplyPike) is the mature, high-volume incumbent for multi-retailer big-box 1P suppliers. SPS retained this 1P deductions business after divesting its 3P line in June 2026, and describes it as supporting retailers including Amazon, Walmart, Kroger, Target, Home Depot, and Lowe's (StockTitan, Jun 30 2026). Compare ROIAI One vs SPS/SupplyPike
STAT Recovery Services is a deduction-recovery provider for retail suppliers, in which Cambridge Capital made a majority investment in 2024 (PE Hub). Compare ROIAI One vs STAT
Manual and in-house is the true default: a person filing chargebacks one-by-one in retailer portals, an outsourced percentage shop on the big-box accounts, or an internal developer wiring an LLM to the ERP's SQL. Compare ROIAI One vs manual and in-house
ROIAI One (Roy) is the ERP-native AI analyst built for wholesalers selling into department-store and off-price retail. It covers the department-store and off-price retailers your deduction book posts against and reasons natively over AMT ERP.
Software, services, and a digital employee
The four options above are not four versions of one thing. They sit in three different categories, and the category matters more than any feature list.
Glimpse is described in independent coverage as a dispute-automation platform for CPG consumer brands (TechCrunch, Mar 25 2026), and SPS describes Revenue Recovery as a 1P supplier-deductions product (StockTitan, Jun 30 2026). Both are software your team operates. STAT is publicly described as an invoice audit software provider for retail suppliers (PE Hub), which you engage. Manual and in-house is a person, or several.
Roy is a digital employee. It does the deduction analyst's job rather than making a human analyst faster at it: reading the deduction, pulling the order and the ship window and the buyer email out of your ERP, deciding whether the charge is worth fighting, and building the dispute. Roy prepares and files disputes with human review on an exception basis, and auto-submit is enabled per reason code as accuracy is established for that code. It is a worker with an expanding remit, not an unsupervised one.
Category claims like this outlive feature claims. A capability gap closes with somebody's next release; whether you are buying a tool, a provider, or a worker does not change that fast.
Why this segment is different
A big-box recovery tool is not a smaller version of a department-store and off-price recovery tool. Two structural differences decide fit.
Retailer coverage: the department-store and off-price long tail
A deduction book like yours posts against Bealls, Burlington, Dollar General, Kohl's and TJX. Those are the retailers Roy was built for. Whichever vendor you evaluate, including us, ask for your specific retailer list in writing: a tool that does not cover the retailers where your deductions post cannot recover them.
ERP-native depth: your ERP versus portal-only
A portal-based tool reads what a retailer portal shows. That evidence lives somewhere else: in the order, the ship window, the size-curve, the allowance terms, and the buyer email, all inside your ERP. ROIAI One reasons natively over that data, reaching the root cause and the buyer-email waiver a portal-only architecture cannot see.
How to choose
The right option follows from three questions.
Which retailers do you sell? If your deduction book is big-box only (Walmart, Target, Amazon), the incumbents are a genuine fit. If it includes department-store and off-price retailers, ask each vendor to confirm coverage of those specific names.
Do you run an ERP like AMT? If your evidence and reason codes live in your ERP, an ERP-native analyst reaches disputes a portal-only tool skips.
Do you want to own the capability or buy an outcome? ERP-native software that does root-cause analysis leaves the capability in-house and shows you where the leakage originates, not just what was clawed back this cycle.
Compare ROIAI One to each option
| Option | Best for | Publicly stated retailer focus | Model | ERP-native? |
|---|---|---|---|---|
| Glimpse | CPG consumer brands | CPG / consumer brands (TechCrunch) | AI-native software | Not stated publicly |
| SPS Revenue Recovery (SupplyPike) | Multi-retailer big-box 1P suppliers | Retailers including Amazon, Walmart, Kroger, Target, Home Depot, Lowe's (StockTitan) | Recovery software | Not stated publicly |
| STAT Recovery Services | Retail suppliers wanting a recovery provider | Retail suppliers; specific list not published | Deduction-recovery provider | Not stated publicly |
| Manual / in-house | Teams doing it by hand or building DIY-on-SQL | Whatever a person has time to touch | People + optional DIY tooling | N/A |
| ROIAI One (Roy) | Wholesale into department-store and off-price | Bealls, Burlington, Dollar General, Kohl's and TJX | ERP-native AI analyst | Yes, AMT ERP |
See every retailer Roy covers on the retailers page, the deduction codes Roy models in the reason-code library, and coverage in the press room.
Frequently asked questions
What is the best chargeback deduction software for wholesalers? It depends on where your deductions post. ROIAI One covers Bealls, Burlington, Dollar General, Kohl's and TJX while running natively on AMT ERP. Ask any vendor you evaluate, including us, to confirm your specific retailer list.
Which retailers does ROIAI One cover? Bealls, Burlington, Dollar General, Kohl's and TJX. The full list is on the retailers page.
What is the difference between a recovery provider and ERP-native recovery software? A recovery provider works retailer portals on your behalf. ERP-native software such as ROIAI One reasons over your actual order, ship window, and buyer emails in your ERP, catching root-cause and waivers a portal-only view cannot see.