The landscape at a glance
Four options define the deduction-recovery market for wholesalers, and each was designed for a different buyer.
Glimpse is the best-funded AI-native player, built for CPG consumer brands. It raised a $35M Series A led by Andreessen Horowitz (with 8VC and Y Combinator), roughly $52M total, and reports working with more than 200 retail brands, including consumer names such as Suave and Chapstick (TechCrunch, Mar 25 2026; The Meridiem, Mar 25 2026). Compare ROI-AI vs Glimpse
SPS Commerce Revenue Recovery (SupplyPike) is the mature, high-volume incumbent for multi-retailer big-box 1P suppliers. SPS retained this 1P deductions business after divesting its 3P line in June 2026, and describes it as supporting Amazon, Walmart, Kroger, Target, Home Depot, and Lowe's (StockTitan, Jun 30 2026). Compare ROI-AI vs SPS/SupplyPike
STAT Recovery Services is a done-for-you deduction-recovery service for retail suppliers, PE-backed by Cambridge Capital (majority investment, 2024) and based in Bentonville, Arkansas (PE Hub; Inc.). Compare ROI-AI vs STAT
Manual and in-house is the true default: a person filing chargebacks one-by-one in retailer portals, an outsourced percentage shop on the big-box accounts, or an internal developer wiring an LLM to the ERP's SQL. Compare ROI-AI vs manual and in-house
ROI-AI (Roy) is the ERP-native AI analyst built for apparel and fashion wholesale. It covers the department-store and off-price retailers the other tools skip and reasons natively over AMT ERP.
Why apparel wholesale is different
A big-box recovery tool is not a smaller version of an apparel recovery tool. Two structural differences decide fit.
Retailer coverage: the department-store and off-price long tail
The funded recovery tools concentrate on big-box, grocery, and CPG accounts. SPS Revenue Recovery's publicly described coverage is Amazon, Walmart, Kroger, Target, Home Depot, and Lowe's (StockTitan, Jun 30 2026), and Glimpse is built for CPG consumer brands (TechCrunch, Mar 25 2026). None of them publicly covers the department-store and off-price retailers that make up the apparel deduction book: Burlington, Dollar General, JCPenney, Kohl's, Bealls, and TJX/Ross. If those retailers are where your deductions post, a tool that does not cover them cannot recover them.
ERP-native depth: your apparel ERP versus portal-only
Recovery tools built for big-box read what a retailer portal shows. An apparel wholesaler's evidence lives somewhere else: in the order, the ship window, the size-curve, the allowance terms, and the buyer email, all inside an apparel ERP. ROI-AI reasons natively over that data, reaching the root cause and the buyer-email waiver a portal-only architecture cannot see.
How to choose
The right option follows from three questions.
Which retailers do you sell? If your deduction book is big-box only (Walmart, Target, Amazon), the incumbents are a genuine fit. If it includes department-store and off-price apparel retailers, those tools leave that half of the book uncovered.
Do you run an apparel ERP? Portal-only tools do not connect to an apparel ERP. If your evidence and reason codes live in your apparel ERP, an ERP-native analyst reaches disputes a portal scraper skips.
Do you want to own the capability or rent a recovery cut? A done-for-you recovery service works the symptom on one set of accounts for a share of what it claws back, and repeats next season. ERP-native software that does root-cause analysis shrinks the leakage over time and keeps the capability in-house.
Compare ROI-AI to each option
| Option | Best for | Retailer focus | Model | ERP-native? | Apparel coverage? |
|---|---|---|---|---|---|
| Glimpse | CPG consumer brands | CPG / consumer brands | AI-native software | Not apparel-ERP native | No |
| SPS Revenue Recovery (SupplyPike) | Multi-retailer big-box 1P suppliers | Amazon, Walmart, Kroger, Target, Home Depot, Lowe's | Portal-based recovery software | No apparel ERP | No fashion/department-store retailer coverage |
| STAT Recovery Services | Big-box suppliers wanting done-for-you | Big-box retail suppliers | Done-for-you recovery service | No | No |
| Manual / in-house | Teams doing it by hand or building DIY-on-SQL | Whatever a person has time to touch | People + optional DIY tooling | N/A | Depends on staff |
| ROI-AI (Roy) | Apparel / fashion wholesale | Burlington, DG, JCPenney, Kohl's, Bealls, TJX + big-box | ERP-native AI analyst | Yes, AMT ERP | Yes |
See every retailer Roy covers on the retailers page, the fashion deduction codes Roy models in the reason-code library, and coverage in the press room.
Frequently asked questions
What is the best chargeback deduction software for apparel wholesalers? Big-box recovery tools (SPS/SupplyPike, STAT, Glimpse) cover big-box, grocery, and CPG channels but not department-store or off-price retailers. ROI-AI is built for apparel wholesale and covers Burlington, Dollar General, JCPenney, Kohl's, Bealls, and TJX/Ross while running natively on AMT ERP.
Do SupplyPike, STAT, or Glimpse support department-store retailers like Burlington or Kohl's? No. SPS Revenue Recovery's publicly described coverage is big-box, grocery, and home-improvement (Amazon, Walmart, Kroger, Target, Home Depot, Lowe's) (StockTitan, Jun 30 2026), and Glimpse is built for CPG consumer brands (TechCrunch, Mar 25 2026). None lists Burlington, JCPenney, Kohl's, Bealls, or Ross as a supported retailer.
What is the difference between a recovery service and ERP-native recovery software? A recovery service works retailer portals on your behalf for a share of what it recovers. ERP-native software such as ROI-AI reasons over your actual order, ship window, and buyer emails in your ERP, catching root-cause and waivers a portal-only view cannot see.