How to Build a Deduction Report
Capture a small set of fields on every deduction, then cut the same record by retailer, reason, age and status.
A deduction report is one row per deduction. Its fields feed most deduction KPIs. Cut the rows by retailer, reason, age, status and window.
We recommend reviewing it more often than your shortest dispute window. Definitions live in the deduction KPIs guide. This guide covers the columns.
Which fields does each deduction need?
One row per deduction: fields from the remittance, then fields your team records. Most KPI formulas in the deduction KPIs guide read from them. Sales and cost figures come from other records.
From the remittance and your records
Recorded by your team
Map each retailer's codes to your categories once, before you add anything up. Otherwise the category cut misleads. See the code library.
Which cuts should the report offer?
Five cuts of the same rows answer five questions. Each links to the KPI it feeds, so the definition lives in one place. A dashboard is the same table drawn as charts.
Aging buckets are not a deadline calendar, so the window cut uses each retailer's own rule and starting event. Macy's counts from the deduction date. Burlington counts shortage disputes from the check remittance date.
Check each current vendor manual. See how to dispute a retailer deduction.
How often should you review it?
We recommend reviewing more often than your shortest dispute window, so no deduction passes its deadline between reviews. Retailers differ, so write the rhythm down. Our write-off guide lists review cadence as a policy element.
Questions
What fields should a deduction report include?
- Retailer, the identifiers the retailer's system uses, deduction code, amount, deduction date, reason category, status, dispute date, resolution date, and reversed and written-off amounts. Most KPI formulas read from these fields. Sales and cost figures come from other records.
How often should you review a deduction report?
- We recommend reviewing often enough that no deduction can pass its retailer's dispute window between two reviews. Windows and starting events differ by retailer, so check each current vendor manual and write the rhythm down.
Is a deduction dashboard different from a deduction report?
- No. A dashboard draws the same table as charts. The fields you capture decide what any dashboard can show, so settle the fields first.
Next step
A report shows where deductions sit. Working them is the next job. See how that work gets done.